How Can Fix Brother Printer mfc j870dw paper jam

Carry the Scanner cowl to the open position victimization the finger hold handles placed on the correct and left aspect of the duvet.

  1. Verify the message ‘Cover is Open’ ‘Please shut the scanner cover’ is displayed within the digital display.if the message is displayed, still STEP b. If the message isn’t displayed verify you opened the scanner cowl (see image above). If the document cowl was opened the message won’t seem.once the message ‘Cover is Open’ ‘Please shut the scanner cover’ is displayed, still. rigorously shut the scanner cowl. If the machine prints a document and therefore the digital display returns to the standby mode, the difficulty is resolved. gap and shutting the scanner cowl reset the brother printer machine and cleared the error message. If the digital display returns to the standby mode, however it doesn’t print a document, attend STEP twelve.If the digital display displays the message ‘Please Wait’ and you’ll be able to hear the machine conceive to feed the paper three times (in five second intervals) attend STEP fourteen. you may hear the sound of rollers spinning as they fight to feed paper from the receptacle. To get best result stay contact with us via brother printer support we will provide you all issues related solution

NOTE: If you’re unsure if the machine tried to feed the paper three times, repeat STEP one

– If the liquid crystal {display|LCD|digital display|alphanumeric display} continues to display the message ‘Paper Jam’ and therefore the machine didn’t try and feed the paper three times still STEP a pair of.

NOTE: If you’re unsure if the machine tried to feed the paper three times, then repeat STEP one.

  • Pull the paper receptacle fully out of the machine.
  • victimization a pair of hands, take away any jam-packed paper rigorously (1).
  • Look within the machine wherever the paper receptacle was put in and appearance within the exit rollers and take away any jam-packed paper or items of paper.
  • install the paper receptacle into the machine.
  • Open the Jam Clear cowl
  • victimization a pair of hands pull any jam-packed paper out of the machine rigorously.
  • shut the Jam Clear cowl.
  • Check within the machine.
  1. carry the Scanner cowl (1) to the open position victimization the finger hold handles placed on the correct and left aspect of the duvet.

– Verify the message ‘Cover is Open’ ‘Please shut the scanner cover’ is displayed. If the message is displayed still STEP b.

– If the message isn’t displayed verify the scanner cowl and not the document cowl was opened.

– once message ‘Cover is Open’ ‘Please shut the scanner cover’ is displayed, still

  1. rigorously check the left (2) and right (3) hand corners and therefore the center within the machine and take away any paper scraps that will be jam-packed.

NOTE: If the print head is at the correct corner as shown below, hold down the STOP/EXIT key for a minimum of five seconds till the print head moves to the center that the hand corner is checked.

  1. Use your hand to maneuver the print head left or right to create certain there are not any paper scraps stuck underneath the print head.
  1. Gently shut the scanner cowl. If you unplugged the machine, plug it back in.

– If the digital display returns to the standby mode, still STEP twelve.

– If the message ‘Paper Jam’ continues to seem on the digital display, disconnect the machine from the facility outlet and repeat STEPS nine through eleven.

– If the message ‘Paper Jam’ continues to seem once repetition STEPS nine through eleven, attend pledge and repair choices.

– If the other error message seems, look for the precise error and follow the answer associated with that error message.

  1. Print a Print Quality Check Sheet (PQCS) to check the machine:
  • Press MENU
  • Press the UP OR DOWN ARROW key to pick out Ink and press OK.
  • Press the UP OR DOWN ARROW key to pick out check Print and press OK.
  • Press the UP OR DOWN ARROW key to pick out Print Quality and press OK.
  1. Press the colour begin key. A Print Quality Check Sheet are going to be written.

– If the PQCS prints and therefore the error message ‘Paper Jam’ isn’t displayed, the difficulty is resolved. Press STOP/EXIT to come back to the standby mode

– If the message ‘Paper Jam’ continues to seem on the show and you’ve got not followed STEPS a pair of through twelve, return to STEP a pair of.

– If the message ‘Paper Jam’ continues to seem on the show and you’ve got followed STEPS a pair of through twelve, still STEP thirteen

– If the other error message seems, look for the precise error and follow the answer associated with that error message.

  1. ensure the paper being employed within the paper receptacle meets the machine’s media necessities (Check the paper packaging if necessary):

NOTE: don’t use any of the subsequent sorts of paper:

  • broken, curled, wrinkled or on an irregular basis formed paper.
  • extraordinarily shiny or extremely rough-textured paper.
  • Paper that can’t be organized uniformly once stacked.

– If the paper you’re victimization meets the machine’s media necessities, attend pledge and repair choices. If the paper doesn’t meet the machine’s media necessities, you may ought to replace the paper with the acceptable paper.

  1. If the removal of jam-packed paper isn’t done rigorously as delineate within the troubleshooting section of your Users Guide, a paper detector will get pushed out of position throughout the removal of a jam-packed paper.

– A video with directions to correct the position of the paper detector is on the market.

NOTE: Before viewing the video please have accessible one amongst the counseled things listed below:

DO NOT use a metal tool because it may injury the machine.

  • Plastic knife
  • Pen cap
  • sturdy tooth decide. (Do not use one which will break easily)
  • frozen dessert stick

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